Customer Service Agent

The call of the mountains!

Looking for a career in the tourism industry? Mont Blanc is looking for dynamic people to join our team. With a great atmosphere and lots of benefits, be part of the team and help us make Mont Blanc a must-see destination. You'll never be bored at Mont Blanc!

What we offer:

• Comprehensive group insurance (medical, dental, life, disability, travel, etc.)
• Employer-contributed pension plan
• Free SKI / BIKE season pass
• Many attractive discounts for you and your family (meals, rentals, boutique)
• Friendly working environment with opportunities for advancement
• Events and activities reserved for our employees
• Located just off Route 117 and easily accessible by public transit

Your daily routine :           

• YOUR DAILY LIFE

  The Customer Service Agent works in collaboration with his/her supervisor and plays a role in customer service for sales of all Mont Blanc products! In short, you'll :

  • Respond to reservation and information requests by e-mail, telephone or in person
  • Sell all Mont Blanc products (4 seasons)
    • Season passes (Ski / Bike / Wibit / Zone)
    • Tickets (Ski / Bike / Wibit / Zone)
    • Lodging
    • Event products (Rodeofest)
    • Lessons (Snow school / Wakeboard)
    • Equipment rental (Ski / Bike)
  • Follow-up, return calls and e-mails
  • Explain pricing structures and tariffs
  • Have the required documents completed

WHAT ELSE YOU NEED TO KNOW ABOUT THE JOB

• Status : Permanent
• Work schedule: Full time or part time
• Salary: to be discussed
• Start date: As soon as you are available

WE'D LIKE TO MEET YOU IF :

• You have experience in customer service
• You have excellent written and spoken English and French.
• You have experience in tourist accommodation (an asset)
• You like to work as part of a team, but you're also very independent.
• You have excellent communication and interpersonal skills

Apply now! We look forward to meeting you!

Email your CV to rh@skimontblanc.com

 We offer equal employment opportunities to all.

Human Resources Coordinator

The call of the mountains!

Located in the Laurentians, the family resort par excellence, Ski MontBlanc 4 saisons, is actively seeking a Human Resources Advisor. Offering a highly sought-after lifestyle thanks to the diversity of its year-round services in a recreational-tourism environment with over 275 employees, you will be under the supervision of general management and play a key role in the organization's development. 

What we offer:

• A permanent full-time position;
• 3 weeks annual vacation;
• Group insurance program and RVER;
• Continuing education;
• Salary: to be discussed; Vacation: 6%
• Privileges: Family access (ski and bike) and many discounts on products and services.

Your daily routine :           

• Advise management on human resources orientations;
• Support and coach managers in managing their teams;
• Manage induction and training programs;
• Carry out the complete recruitment cycle and all recruitment campaigns;
• Participate in employee engagement, recognition and retention;
• Develop, update and enforce government policies, procedures and legislation;
• Manage and participate in HR continuous improvement projects;
• Participate in the administrative management of the department (payroll support, employee files, etc.).

Your profile, you have :

• Bachelor's degree in HR or relations Any other combination of education and experience will be considered;
• 2 years' experience in a generalist role;
• Enjoy recruiting and are comfortable using social media as a source of recruitment;
• Be available about ten Saturdays during the winter season;
• Organizational skills, analytical mind, team player, proactive, autonomous and rigorous;
• Flexibility of schedule and adaptability to the many and frequent situations of rapid change;
• Working on Saturdays for a dozen weekends a year.

Is this your profile? Then Ski Mont-Blanc has the perfect opportunity for you!

Don't wait any longer and send us your application to rh@skimontblanc.com

Ski Mont Blanc thanks all applicants for their interest, but only those selected will be contacted.

 We offer equal employment opportunities to all.

Job opportunity: Ski and Snowboard Rental Coordinator - Mont Blanc Ski Area

Location Mont Blanc Ski Resort, Laurentians

Job description:

Mont Blanc Ski Resort, which boasts the second highest peak in the Laurentians, is looking for a Ski & Snowboard Rental Coordinator. In this key role, you will be responsible for managing the rental team while ensuring an exceptional experience for our customers.

Responsibilities :

- Supervise and coordinate the activities of ski and snowboard rental attendants.

- Train and develop team members on products, procedures and customer service.

- Manage day-to-day rental operations, including equipment preparation, maintenance and repair.

- Establish and maintain high standards of customer service.

- Analyze team performance and provide constructive feedback to improve efficiency.

- Collaborate with other departments to ensure that customer needs are met and that the overall experience is positive.

Qualifications :

- Previous experience in a coordination or supervisory role, preferably in the ski or customer service sector.

- Excellent knowledge of ski and snowboard equipment.

- Leadership skills and ability to motivate a team.

- Excellent communication and interpersonal skills.

- A passion for winter sports and a desire to work in a dynamic environment.

- Available to work weekends, days and evenings.

Conditions:

- Full-time, seasonal position. Possibility of year-round employment (4 seasons)

- Competitive compensation

- Various discounts on

- Dynamic team in a magnificent setting in the heart of the Laurentians.

How to apply :

If you're ready to take up this challenge and be part of a passionate team, please send your CV to rh@skimontblanc.com

We look forward to welcoming you to our Mont Blanc team!

Job offer: Responsible Cook - Montagne de Ski Mont Blanc

Location : Montagne de Ski Mont Blanc
Type of position Full-time

Job description :
We are looking for a Responsible cook passionate and motivated to join our dynamic team at the Mont Blanc ski resort. Under the supervision of the Catering Manager, you will be responsible for the day-to-day management of the kitchen brigade, ensuring the quality and consistency of the dishes served while complying with safety and hygiene standards.

Main responsibilities :

• Menu management: Helps design menus, adapts dishes according to the needs of the establishment.

• Supervise and coordinate the activities of the kitchen brigade to guarantee the quality of the meals served.
  
  
• Manage inventory and order ingredients according to the department's needs.
  
  
• Train and supervise team members according to their level of experience.

Skills required :

• Significant experience in the kitchen, with initial experience in team management.
• Mastery of hygiene and food safety standards.
• Ability to work under pressure while maintaining high quality.
• Excellent organizational and time management skills.

Our values :
At Mont Blanc, we value above all the spirit of our customers. family and theinclusion. We believe that every member of our team contributes to creating a warm and welcoming atmosphere for our customers and employees alike. 

Why join Mont Blanc?

• Work in a dynamic, fast-growing environment.
• A unique working environment in a fast-growing ski resort.
• Opportunities for growth and professional development.

How to apply :

If you're ready to take up this challenge and be part of a passionate team, please send your CV to rh@skimontblanc.com

We look forward to welcoming you to our Mont Blanc team!

La Terrasse O'Bayou is a lively summer restaurant that's ideal for enjoying delicious dishes and refreshing cocktails in a festive, musical atmosphere. The terrace offers a magnificent view of the lake, and the menu features a variety of simple, mouth-watering dishes. With its picturesque location, the restaurant is perfect for a memorable evening with friends or family.

• Summer pass (bike, wibit, Wakeboard) for families;
• Winter subscription according to work;
• Insurance;
• Employer participation RVER;
• Salary between 19.30$/h@24.40$/h depending on experience;

Do you want to develop professionally? We have an opportunity for you! You must be able to manage stress and work in a high-volume restaurant.

Immediate hiring. Possibility of year-round employment.
Job type: Full-time, part-time

Send us your CV
rh@skimontblanc.com

Cook - Bar des Pionniers 

Type of position Full-time (days, evenings and weekends)

Job description :
Montblanc Alpine Ski Center is looking for two cooks to join the resto-bar team. The cook will be responsible for preparing tasty, quality dishes for our skiers and visitors in a dynamic, friendly atmosphere.

Main responsibilities :

• Prepare and cook meals according to the bar menu.
• Ensure quality, presentation and speed of service.
• Comply with current food safety and hygiene standards.
• Collaborate with the rest of the team to ensure efficient service during peak periods.
• Keep kitchen and equipment clean.

Requirements :

• Kitchen experience, preferably in a similar environment (fast-food restaurant).
• Ability to work under pressure and multi-task.
• Available for day, evening and weekend shifts.
• Food hygiene certificate (an asset).

Don't miss the chance to work in an exceptional setting while putting your culinary skills to good use!

• Winter and summer family pass;
• Insurance;
• Employer participation RVER;
• Salary between 19.30$/h@24.40$/h depending on experience;

Possibility of year-round employment.

Job type: Full-time, part-time

Send us your CV
rh@skimontblanc.com

Ski MontBlanc 4 Saisons is looking for a mountain enthusiast to join our Operations Department. You will work under the supervision of the lift manager.

Positions:
Industrial maintenance mechanic
Position:
- Permanent, full-time year-round;
- A salary that takes experience into account;

Starting immediately.

Several advantages
- Free family access to the mountain for 4 seasons;
- Employee benefits (group insurance, group RRSP);
- Privileges at the mountain and with our partners;
- Many social activities;
- Continuing education;
- A stimulating, friendly and respectful work environment;

MANDATE
- Maintain and improve, according to the state of the art, the various equipment and infrastructures: ski lifts (8x), pumps (3x), compressors (5x), snow cannon (75x).
- Participate in the planning and evaluation of preventive maintenance work
- Keep an up-to-date register of products in stock and communicate requirements
- Suggest solutions to the various problems encountered
- Keep equipment-specific maintenance log up to date

TEAM
Includes two assistant mechanics and two industrial mechanics.

WHAT WE'RE LOOKING FOR
- Job-related vocational diploma
- 1 year job-related experience
- Ability to manage stress
- Be meticulous and versatile
- Demonstrate resourcefulness and judgment
- Certification in ropeway mechanics (an asset)
- Working at height
- Work every other weekend.

The mountains are waiting for you. Send your CV to rh@skimontblanc.com

Job offer : Ski or Snowboard Instructor - Station de Ski MontBlanc

Location: MontBlanc Ski Resort, Laurentians

Job description:

Mont Blanc Ski Resort, located at the second highest peak in the Laurentians, is looking for passionate and dynamic Ski or Snowboard Instructors. You will be responsible for teaching skiing or snowboarding techniques to groups of all levels during daytime lessons, with the possibility of evening sessions.

Responsibilities :

- Provide ski and snowboard lessons for groups of different levels.

- Assess participants' skills and adapt lessons accordingly.

- Promote safety on the slopes and ensure that students respect the rules.

- Creating a positive and motivating environment for students.

- Work with the management team to plan and coordinate courses.

Qualifications :

- Valid ski or snowboard teaching certification required (CSIA or CASI Level 1 or higher)

- For recruits, on-site training leading to Level 1 CSIA or CASI certification.

- Communicate and pass on your passion for sport with dynamism and enthusiasm.

- Available to work mainly weekends and potentially weekdays and evenings.

Conditions:

- Seasonal, part-time position, mainly days and weekends

- Weekday and evening work available

- Competitive compensation

- Pleasant working environment in an exceptional mountain setting.

Advantages of working at Mont Blanc :

• Ongoing training for the entire instructor team
• Possibility of advancement, year-round employment and combination with other positions.
• Free ski access and various discounts on our products and services;
• Low-cost employee meals
• Open-air working environment in the heart of the mountains, in a friendly atmosphere.
• Group insurance for year-round employment

How to apply :

If you're ready to take up this challenge and be part of a passionate team, please send your CV to rh@skimontblanc.com

We look forward to welcoming you to our Mont Blanc team!

Contract duration : December to April, with the possibility of year-round employment
Schedule : Full or part-time, days and evenings (shift rotation)

Job description:
Ski MontBlanc is looking for Lift Operators to ensure the smooth running of our lifts and magic carpets, and to guarantee skiers' safety and comfort. As a Lift Operator, you'll be a direct point of contact with visitors and play a crucial role in their mountain experience.

Responsibilities :

• Greet skiers and other users at the lift boarding point.
• Supervise the safe embarkation and disembarkation of passengers.
• Monitor and control equipment operation, including safety checks.
• Handle emergencies and unscheduled shutdowns, ensuring clear communication with the rest of the team.
• Provide information to customers about lift operations and safety rules.
• Carry out regular lift inspections and report any anomalies or faults to the maintenance department.
• Participate in light maintenance and daily checks, as well as ensuring the cleanliness of loading and unloading areas.
• Follow strict safety protocols at all times.

Requirements:

• Ability to work days and some evenings on a rotating schedule (end 8:30 pm)
• Good physical condition to work outdoors in sometimes difficult weather conditions (cold, snow, wind).
• Strong customer service and communication skills (an asset)
• Ability to react quickly and calmly in emergency situations.

Working conditions :

• Work mainly outdoors in variable weather conditions.
• Winter coat supplied
• Position requiring sustained attention, constant interaction with the public and frequent shovelling.  
• Physical fitness is required for some lifts.

Advantages of working at Mont Blanc :

• Comprehensive training in ropeway systems.
• Possibility of advancement, year-round employment and combination with other positions.
• Free ski access and various discounts on our products and services;
• Family passes available for full time and full season;
• Open-air working environment in the heart of the mountains, in a friendly atmosphere.

• Group insurance for year-round employment

Looking for a career in the alpine sports industry? Mont Blanc is looking for committed candidates to join our team.

In full development and with renewed leadership, help us grow one of the best family ski resorts in Eastern Canada. More than a job, a lifestyle!

THE ADVANTAGES OF WORKING WITH US

• Living the alpine sports and outdoor lifestyle every day
• Present, attentive and dynamic leadership
• Flexible working hours and family/work balance
• One family season pass included
• Low-cost employee meals
• Many attractive discounts for you and your family (lessons, rentals, boutique)
• Positive, dynamic work environment with opportunities for advancement
• Events and activities reserved for our employees
• Located just off Route 117 and easily accessible by public transit

YOUR DAILY LIFE

The Patroller works in collaboration with the Patrol Manager and volunteers. He or she fulfills the Patrol's mission of preventing accidents, caring for the injured and contributing to the company's success.

• Reduce accident risks and continuously improve risk management
• Provide first aid and transport for customers in difficulty
• Open and close the slopes every day and patrol the ski area
• Manage and supervise the work of the volunteer team
• Inspect and repair mountain protection and patrol equipment
• Complete accident reports and other administrative procedures
• Enforce mountain code of conduct and provide customer service
• Participate in the training and development of patrols and personnel
• Drive a snowmobile or ATV safely
• Participate in the logistics and running of events
• Assist other departments as needed and perform other related tasks

WHAT ELSE YOU NEED TO KNOW ABOUT THE JOB

• Employment status: Seasonal with year-round possibility (4-season component, mountain biking, lifeguard)
• Work schedule: flexible, to be discussed, full-time preferred
• Salary: To be discussed
• Start date: November

WE WOULD LIKE TO MEET YOU IF :

• You hold a valid or recently expired Alpine First Aid certificate.
• You have experience as a patroller or first-aider (a strong asset).
• You have an advanced level in skiing, telemark or snowboarding
• You have a good sense of priorities, initiative and resourcefulness.
• You have ATV and snowmobile driving experience (an asset).
• You are in good physical condition
• You are relatively bilingual (French and English)
• You're a team player and collaborative.
• You're known for keeping your cool in emergency situations.

Apply now, we can't wait to meet you!

Send your CV and cover letter by e-mail to : pbenoit@skimontblanc.com

Due to the large number of applications, only selected candidates will be contacted. 

Job offer: Housekeeping Attendant - MontBlanc Ski Resort

Location: MontBlanc Ski Resort, Laurentians

Job description:

MontBlanc Ski Resort, renowned for having the 2nd highest peak in the Laurentians, is looking for Housekeeping Attendants to join our dynamic team. In this role, you will be responsible for maintaining the cleanliness and orderliness of our facilities, both day and evening, in order to offer our visitors a pleasant and comfortable experience.

Responsibilities :

- Cleaning of common areas, offices and toilets.

- Ensure that facilities are always clean and well-maintained.

- Manage waste and ensure selective sorting.

- Replenish maintenance supplies and report maintenance needs.

- Collaborate with other team members to ensure an efficient and harmonious working environment.

- Respect safety and hygiene standards at all times.

Qualifications :

- Previous experience in a similar position (an asset).

- Ability to work independently and as part of a team.

- Organizational skills and attention to detail.

- Good physical condition and ability to lift loads.

- Available to work weekends and evenings.

Conditions:

- Seasonal position, full-time or part-time.

- Competitive compensation based on experience.

- A friendly team and a stimulating work environment in an exceptional mountain setting.

How to apply :

If you are motivated to be part of a team dedicated to cleanliness and customer satisfaction, please send your CV to rh@skimontblanc.com or visit us at 1006 route 117, Mont Blanc.

We look forward to welcoming you to our team at MontBlanc!

Job offer: Evening Concierge - MontBlanc Ski Resort

Location: MontBlanc Ski Resort, Laurentians

Job description:

Mont Blanc Ski Resort, renowned for having the 2nd highest peak in the Laurentians, is looking for Housekeeping Attendants to join our dynamic team. In this role, you will be responsible for maintaining the cleanliness and order of our facilities, nightly, in order to offer our visitors a pleasant and comfortable experience.

Responsibilities :

- Cleaning of common areas, offices and toilets.

- Ensure that facilities are always clean and well-maintained.

- Manage waste and ensure selective sorting.

- Replenish maintenance supplies and report maintenance needs.

- Collaborate with other team members to ensure an efficient and harmonious working environment.

- Respect safety and hygiene standards at all times.

Qualifications :

- Previous experience in a similar position (an asset).

- Ability to work independently and as part of a team.

- Organizational skills and attention to detail.

- Good physical condition and ability to lift loads.

- Available to work weekends and evenings.

Conditions:

- Seasonal position, full-time or part-time.

- Competitive compensation based on experience.

- A friendly team and a stimulating work environment in an exceptional mountain setting.

How to apply :

If you are motivated to be part of a team dedicated to cleanliness and customer satisfaction, please send your CV to rh@skimontblanc.com or visit us at 1006 route 117, Mont Blanc.

We look forward to welcoming you to our team at MontBlanc!

Job offer: Ski and Board Rental Attendant - MontBlanc Ski Resort** - France

Location: MontBlanc Ski Resort, Laurentians

Job description:

MontBlanc Ski Resort, renowned for its friendly atmosphere and exceptional slopes, is looking for a Ski and Board Rental Attendant. You will be responsible for providing quality customer service while helping our customers choose the right equipment to make the most of their experience on the slopes.

Responsibilities :

- Welcome customers and help them choose ski and snowboard equipment.

- Prepare, maintain and repair equipment.

- Assess customers' needs and recommend equipment suited to their level and preferences.

- Carry out rental transactions and manage equipment returns.

- Maintain a clean and organized work environment.

- To provide information on skiing conditions and the services offered by the resort.

Qualifications :

- Previous experience in a customer service role (an asset).

- Passion for winter sports and good knowledge of skiing and snowboarding.

- Ability to work in a team and interact with customers of all ages.

- Excellent communication and customer service skills.

- Availability to work weekends and peak periods.

Conditions:

- Seasonal position, full-time or part-time.

- Competitive compensation

How to apply :

If you are enthusiastic about joining our team and contributing to the magic of the mountains, please send your CV to rh@skimontblanc.com

 We look forward to welcoming you on board!

Snowmaking attendant - Winter season

Contract duration : From the end of October to the end of January. Possibility of combining with other positions for a full winter or year-round employment.

Schedule : Full-time, day and/or night

Job description:
Ski Mont Blanc is looking for Snowmaking Attendants to ensure the production and maintenance of artificial (manufactured) snow on the slopes, guaranteeing an optimal skiing experience for our customers. Be part of a team essential to the success of our winter season!

Responsibilities :

• Ensure the smooth operation of snowmaking systems (snow guns, compressors, pumps, etc.).
• Monitor weather conditions, adjust equipment accordingly.
• Move and reposition snow cannons on slopes as needed.
• Make regular rounds in the field to inspect the quality of the snow produced.
• Perform preventive maintenance and minor repairs on snowmaking equipment.
• Communicate with other teams (groomers, lift personnel, etc.) to coordinate operations.
• Working outdoors, sometimes in difficult weather conditions (cold, wind, snow, darkness).

Requirements:

• Ability to work day or night
• Good physical condition (ability to lift loads and walk on inclined terrain).
• Basic knowledge of mechanical and hydraulic systems (an asset).
• Previous experience in snowmaking or a similar role in an outdoor environment (an asset).
• Ability to work in a team with good energy and respect for safety standards.
• Autonomous, observant and able to solve problems quickly.
• Ability to drive a snowmobile and/or quad in mountainous terrain (experience a big plus, training provided)  

Working conditions :

• End-of-term bonus: 2.00$ per hour worked
• Night premium : 1.00$ per hour worked
• Possibility of overtime in periods of high demand (paid at time-and-a-half)
• Various equipment provided (coat, snow pants, helmet and Neos boots)
• Work mainly outdoors, in various weather conditions.
• 12-hour shift (day and night)

Advantages of working at Mont Blanc :

• Free ski access and various discounts on our products and services;
• Family passes available for full time and full season;
• Full-service meals at a low price;
• Dynamic working environment in the heart of the mountains;
• Possibility of combining with other positions for a full winter or year-round work;

• Group insurance for year-round employment

How to apply :

If you're ready to take up this challenge and be part of a passionate team, please send your CV to rh@skimontblanc.com

We look forward to welcoming you to our Mont Blanc team!

Service Center Manager

The call of the mountains!

Mont Blanc is a 4-season recreational center. We are the 2nd highest summit in the Laurentians and now offer evening skiing. In short, Mont Blanc offers 43 trails, 3 slopes and impeccable skiing conditions at all times! Our accommodations include 26 rooms, 10 studios and some twenty 4-star condos in a magnificent setting. With a summer offering including the MbPark Zone and its mountain bike, giant water games, wakeboarding and O'Bayou resto-bar.

What we offer :

• Executive position, take part in the development of MontBlanc;
• A permanent full-time position;
• 3 weeks annual vacation 6%;
• Group insurance program and RVER;
• Continuing education;
• Salary: to be discussed
• Privileges:Family access (ski and bike) and many discounts on products and services.

Your daily life

Reporting to the management team, the Service Manager will oversee all Mont Blanc Service Center operations, year-round, to ensure the smooth running of the department's operations.

• Lead, supervise, train and develop a team of 4 to 6 service center agents;
• Take charge of the sales side of snow school and wakeboard lessons;
• Take charge of accommodation;
• Take charge of seasonal subscriptions and ticketing (Winter/Summer);
• Implement Continuous Improvement procedures and processes;
• Update the website daily;
• Be the reference for MontBlanc customers with your team of professionals;
• Contribute to the development of MontBlanc;
• Know all Mont Blanc products and improve them as needed;
• Solve customer problems;
• Management with the emergency telephone team;
• Administrative management: calls, e-mails, schedules, cash register balancing, etc;
• Help out your team during busy periods;

WHAT ELSE YOU NEED TO KNOW ABOUT THE JOB

• Weekend presence (approx. 26x per year);
• Bilingual in speaking and writing;
• Strong computer, office and social networking skills;
• Energetic leader and communicator;

If you feel the call of the mountains, APPLY NOW! rh@skimontblanc.com